Privacy Policy

Privacy Policy

Introduction

At https://lake-oswego-or-neural-therapy.instantupdate.net, we are dedicated to maintaining a secure and private environment for all our users. This Privacy Policy outlines our commitment to protecting your personal information and data, ensuring transparency in how we handle it. Our policies comply with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • General Data Protection Regulation (GDPR) from the European Union
  • Lei Geral de Proteção de Dados (LGPD) in Brazil
  • California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Personal Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Protection of Personal Information Act (POPIA) in South Africa

Scope

This privacy policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites or services linked from our platform, as they have their own privacy policies governing user data.

Processing Activities

This policy outlines the ways in which we process personal data when you:

  • Utilize our applications and services as an authorized user.
  • Visit and interact with our website.
  • Subscribe to receive communications from us via email, calls, or text messages.

Personal Data Collection

We collect various categories of personal information for different purposes, including but not limited to:

Account and User Information:

  • Username and password details.
  • Contact information (email, phone number).
  • Address for shipping and communication.

Payment and Financial Details:

  • Payment card numbers and expiration dates.
  • Banking information for transactions.
  • Invoice and billing addresses.

Purchase History:

  • Records of products or services purchased from us.
  • Order details, including quantities and prices.

Mobile Device Identifiers:

  • IP addresses and unique device identifiers (UDIDs) for mobile users.
  • Mobile app usage data.

Location Data:

  • GPS coordinates when using our location-based services.
  • Information about your general location for service personalization.

Feedback and Reviews:

  • Content from user-generated reviews and surveys.
  • Ratings and comments left on our platform.

Social Media Interaction:

  • Data from social media platforms when you engage with our content or share it.
  • User IDs and profiles linked to our services.

Product Interest:

  • Information about products you have viewed, added to cart, or purchased.
  • Search history and product recommendations.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies for several reasons, including:

  • Essential Functions: Strictly necessary cookies ensure the basic functionalities of our website and apps, allowing users to navigate through them.
  • Personalization: Preference cookies enable us to remember user preferences, language settings, and customization options.
  • Analytics: Analytics cookies help us analyze site usage, measure performance, and understand user behavior to enhance our services.

Users can control non-essential (tracking) cookies through our Cookie Manager, allowing them to opt-out of specific tracking activities if desired.

Data Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations. Once the retention period expires or when data is no longer needed, we delete or anonymize the information securely.

Security Measures

We take robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of sensitive data during transmission and storage.
  • Access controls and employee training on data protection practices.
  • Regular security audits and updates to our systems.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us immediately using the details below, and we will take steps to delete it.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Requesting corrections if your information is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Asking for the deletion of your data where there are no valid reasons for retaining it.
  • Restriction: Limiting the use or processing of your data under certain circumstances.
  • Portability: Receiving a copy of your data in a structured, commonly used format.
  • Objection: Objecting to the processing of your personal data based on legitimate interests.
  • Non-Discrimination: The right not to be subjected to automated individual decision-making that significantly affects you.

To exercise any of these rights or have questions regarding data privacy, please contact our Data Protection Officer using the details provided below.

Changes to Privacy Policy

We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with a revised effective date. We encourage you to review this page periodically to stay informed about how we protect your data.

Contact Information

For any inquiries related to privacy, data protection, unsubscribe requests, or if you have questions regarding this policy, please contact us: